Can I get a refund or transfer my ticket?

No refunds are available if you are unable to attend, but we allow posts regarding selling tickets on our facebook group and in the facebook event. Tickets can be transferred to another person. Once you've agreed who they should be transferred to the original purchaser should email tickets@play-festival.co.uk with details of the original purchase (including the email address and name on the tickets and the order number) and the name and email address of the new purchaser. New tickets will then be issued which will need to be shown at the gate.

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